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Return Policy Specialized offers a day satisfaction guarantee on all products purchased from our online webstore at www.

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Still, some IBDs do face a question of protocol. The top tube gives me a great reach to the handlebars, the seat post is about 7 or so inches extended from the frame. Normal wear and tear Damage or failure to accident, collision, crash, misuse, abuse, or neglect Improper assembly or installation Improper alteration or installation of components, parts, or accessories not originally intended for or compatible with the Specialized bicycle as it was sold Failure to aperturas tinder dating maintenance or service at appropriate intervals supported by records of such maintenance Non-genuine Specialized products Specialized products not purchased new from an authorized Specialized dealer.

Experienced and Trained Staff Specialized Concept Store staff have a wealth of knowledge and experience in cycling. What is your warranty policy?

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The dealer nearest you can be located at the following URL: This video is not for racing, the variables in racing make justifying a price to bike in generalizations impossible. We will send it via Fed-Ex 2-Day air, at no charge to you, to the address from the original order. What do I do? However, our reporting indicates that Retul is now chiefly or entirely owned by Specialized.

May be picking one up here soon, in 29" wheels this time!

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I really love that bike. Helmets are not repairable. Please note that the loyalty replacement does not pertain to helmets that are older than three years old. To qualify, the damaged frame must be no older than five years from the date of purchase.

What is not known is whether there will be special incentives to buy these tools for existing Specialized dealers. This warranty does not cover regular maintenance such as bike tuning, wheel truing, spoke tensioning, cable replacing, wear and tear, or damage due to an accident, abuse, or neglect.

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It is the forward most part or "tube" of the frame and it is arranged in a slight angle off of vertical. When we say demo, we are not talking about a quick test ride around the block wearing your trainers.

What does a high end racing bike mean to a recreational rider? These parts are not available for purchase directly from us.

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Should the bicycle, frameset, or any part thereof be determined by Specialized to be covered by this warranty, it will be repaired or replaced with the most comparable option at Specialized's sole option. All internal shock maintenance must be performed by an Authorized Specialized Service Center.

Can I order custom water bottles? We will send out the replacement item s on exchanges within five days of receiving the original item back.

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We can credit your account, but cannot make additional charges. Please either place the order with a U. They only had a Large to try and it felt fairly good after adjusting the seat back as far as allowed, but I still feel an XL size might feel better to me.

If you sign up here, you'll be on our list and theirs.

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Body Geometry, Retul, and the F. I was contemplating on whether or not I should spend the money on another new bike, but in the end I decided that I want to enjoy my rides as much as possible whether on the road or on the trail and I am not getting any younger so I might better go out and get the bike I want.

Price differences cannot be accommodated. To process a warranty claim, please bring the item s and a proof of purchase into your local Specialized dealer or contact Specialized customer service: Orders placed with a foreign credit card will be automatically cancelled. Your dealer will need to contact their Specialized Warranty Representative and inquire about the specific item to see what the status of your warranty claim is.

Before requesting an exchange, please check our website to make sure that we have any items in stock for which you would like to have the exchange processed. What is the high dollar light weight bike actually worth? Suspension Specialist Over time bicycles have evolved into highly technical and innovative machines with parts such as suspension which require specialist after sale service.

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Therefore, if an item is requested to be exchanged for an item of lesser or greater value than the original item purchased, we will automatically process the original item s for a refund instead.

The customer may have to wait for a bike, frame, or component to become available. Specialized will cover shipping charges of replacement items. At Specialized, we understand that accidents happen and things get damaged; this program is to help our customers get back on Specialized products when accidents occur.

Helping riders and retailers learn more about their sport.